tag:status.lilt.com,2005:/historyLilt Status - Incident History2024-03-29T06:23:50+01:00Lilttag:status.lilt.com,2005:Incident/199928322024-02-17T17:22:04+01:002024-02-17T17:22:04+01:00LILT Maintenance<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>17:22</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>17:05</var> CET</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>13:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>16:53</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.lilt.com,2005:Incident/199340322024-02-07T23:40:08+01:002024-02-07T23:40:08+01:00Incident affecting LILT Translate, LILT Create and LILT Manage<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>23:40</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>22:25</var> CET</small><br><strong>Monitoring</strong> - The LILT Platform is currently experiencing issues, and users may not be able to access LILT Create, LILT Connect, LILT Translate and/or LILT Manage at this time. Our technical team has identified the issue and is monitoring the fix.</p>tag:status.lilt.com,2005:Incident/186884082023-10-04T16:54:05+02:002023-10-04T16:54:05+02:00Lilt platform is not stable.<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>16:54</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>16:17</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are now monitoring the results.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>15:17</var> CEST</small><br><strong>Investigating</strong> - Lilt platform is still not stable. Lilt Manage is having issues.</p>tag:status.lilt.com,2005:Incident/186883102023-10-04T14:57:05+02:002023-10-04T15:02:53+02:00Lilt Platform was down<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>14:57</var> CEST</small><br><strong>Resolved</strong> - Job page wasn't loading, but it's now back to normal.</p>tag:status.lilt.com,2005:Incident/180371802023-08-06T00:00:50+02:002023-08-06T00:00:50+02:00Database Maintenance<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>23:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>04:02</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.lilt.com,2005:Incident/179492862023-07-25T12:01:06+02:002023-07-25T12:01:06+02:00Assigning linguists and updating due dates for projects is currently down<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>12:01</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>11:45</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>07:21</var> CEST</small><br><strong>Update</strong> - The assignment functions are now operational. We are currently investigating the root cause of the issue.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>02:36</var> CEST</small><br><strong>Update</strong> - Assignments are now going through - we are continuing to investigate the issue.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>23:09</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating the issue</p>tag:status.lilt.com,2005:Incident/179118702023-07-22T11:14:01+02:002023-07-22T11:14:01+02:00Database maintenance<p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>11:14</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>15:20</var> CEST</small><br><strong>Scheduled</strong> - We will upgrade DB during that maintenance.</p>tag:status.lilt.com,2005:Incident/176398042023-06-21T17:48:14+02:002023-06-21T17:48:14+02:00Lilt platform is running slow<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>17:48</var> CEST</small><br><strong>Resolved</strong> - Issue resolved itself - some networking related issues in GCP.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>13:22</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>10:31</var> CEST</small><br><strong>Investigating</strong> - We are currently having issues with Lilt platform performance - Linguists are reporting that platform has been running slow and sometimes down with server error. Please investigate.<br />Thanks.</p>tag:status.lilt.com,2005:Incident/173392042023-05-23T12:24:43+02:002023-05-23T12:24:43+02:00Lilt.com is down<p><small>May <var data-var='date'>23</var>, <var data-var='time'>12:24</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>23</var>, <var data-var='time'>11:39</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>23</var>, <var data-var='time'>11:39</var> CEST</small><br><strong>Investigating</strong> - The Lilt.com is current not accessible.</p>tag:status.lilt.com,2005:Incident/169601632023-04-29T20:00:10+02:002023-04-29T20:00:10+02:00GCP migration to new network<p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>20:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>17:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>10:33</var> CEST</small><br><strong>Scheduled</strong> - We will finish migration of GCP based apps to new networking (shared VPC).<br />For that we expect some downtime for less than an hour.</p>tag:status.lilt.com,2005:Incident/159832582023-01-31T13:15:28+01:002023-01-31T13:15:28+01:00Can't assign Linguists<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>13:15</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>10:58</var> CET</small><br><strong>Investigating</strong> - Our team is currently investigating an issue where users are unable to assign Linguists within the platform.</p>tag:status.lilt.com,2005:Incident/110661462022-09-06T20:56:14+02:002022-09-06T20:56:14+02:00Translation Editor page showing a blank page<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>20:56</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>20:11</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>20:11</var> CEST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>19:38</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.lilt.com,2005:Incident/109150512022-09-03T09:48:40+02:002022-09-03T09:48:40+02:00Database maintenance<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:48</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:45</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>11:54</var> CEST</small><br><strong>Scheduled</strong> - Our database will be undergoing maintenance during this time. Services may be interrupted for a brief period of time during the maintenance.</p>tag:status.lilt.com,2005:Incident/108547482022-08-21T05:59:18+02:002022-08-21T05:59:18+02:00Infrastructure Maintenance<p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>05:59</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>05:11</var> CEST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>03:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>19:40</var> CEST</small><br><strong>Scheduled</strong> - We are performing an infrastructure component upgrade at this time. Please expect intermittent performance degradation during this activity.</p>tag:status.lilt.com,2005:Incident/106496072022-07-23T12:39:15+02:002022-07-23T12:39:15+02:00Infrastructure maintenance<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>12:39</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>12:04</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>11:05</var> CEST</small><br><strong>Scheduled</strong> - We are performing an infrastructure component upgrade at this time.<br />Please expect intermittent performance degradation during this activity.</p>tag:status.lilt.com,2005:Incident/104432332022-06-30T14:00:00+02:002022-06-30T15:10:03+02:00Connector Jobs Failing<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>14:00</var> CEST</small><br><strong>Resolved</strong> - All connector jobs were failing, returning a "404 Bad URL request" error, for approximately a 30m time window.</p>tag:status.lilt.com,2005:Incident/101990182022-06-10T09:17:07+02:002022-06-10T09:17:07+02:00Auto-Propagation overwrites next segment<p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>09:17</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>12:56</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.lilt.com,2005:Incident/101037362022-06-04T09:25:31+02:002022-06-04T09:25:31+02:00Database maintenance<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>09:25</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>09:12</var> CEST</small><br><strong>Scheduled</strong> - Our database will be undergoing maintenance during this time. Services may be interrupted for a brief period of time during the maintenance.</p>tag:status.lilt.com,2005:Incident/101122102022-05-31T16:16:23+02:002022-05-31T16:16:23+02:00Cannot confirm Segment with Tags<p><small>May <var data-var='date'>31</var>, <var data-var='time'>16:16</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>10:26</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.lilt.com,2005:Incident/100619322022-05-24T21:41:37+02:002022-05-24T21:41:37+02:00Tags not populating target segment<p><small>May <var data-var='date'>24</var>, <var data-var='time'>21:41</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>24</var>, <var data-var='time'>09:42</var> CEST</small><br><strong>Investigating</strong> - When a segment containing tags is confirmed, an error is returned. We are currently investigating this issue.</p>tag:status.lilt.com,2005:Incident/100383182022-05-20T18:52:44+02:002022-05-20T18:52:44+02:00Platform Performance Issues<p><small>May <var data-var='date'>20</var>, <var data-var='time'>18:52</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>18:30</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>17:36</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>17:35</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating reports of platform instability.</p>tag:status.lilt.com,2005:Incident/100226542022-05-18T21:28:13+02:002022-05-18T21:28:13+02:00Platform Performance Issues<p><small>May <var data-var='date'>18</var>, <var data-var='time'>21:28</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>20:51</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>20:51</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>20:39</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating an issue with segment confirmation</p>tag:status.lilt.com,2005:Incident/100022312022-05-16T20:47:32+02:002022-05-16T20:47:32+02:00Project ZIP export<p><small>May <var data-var='date'>16</var>, <var data-var='time'>20:47</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>17:39</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>15:54</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>14:39</var> CEST</small><br><strong>Investigating</strong> - Projects can't be exported in a ZIP format (Delivery > Project ZIP). We are currently investigating this issue.</p>tag:status.lilt.com,2005:Incident/99777992022-05-14T16:00:50+02:002022-05-14T16:00:50+02:00Production maintenance<p><small>May <var data-var='date'>14</var>, <var data-var='time'>16:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>14</var>, <var data-var='time'>15:43</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>14</var>, <var data-var='time'>15:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>14</var>, <var data-var='time'>15:00</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.lilt.com,2005:Incident/97899622022-05-06T16:39:08+02:002022-05-06T16:39:08+02:00Platform Performance Issues<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:39</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>19:05</var> CEST</small><br><strong>Update</strong> - We have implemented a hotfix to restore platform stability, but will continue monitoring and investigating the issue.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>19:04</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>20:20</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating the issue.</p>