This incident has been resolved.
Oct 22, 12:11 CEST
We have identified some accounts that still do not display the correct hours worked. We'll be updating these accounts over the course of the day.
Oct 18, 12:33 CEST
We are continuing to monitor the fix. Most of the accounts have the correct amount of hours displayed and the rest will finish over the rest of the weekend. We'll update again on Monday.
Oct 16, 06:38 CEST
We are continuing to monitor the fix. The estimated time to completion for the fix to be reflected in all accounts is today at 22:00 CEST.
Oct 15, 15:02 CEST
We have implemented a fix and we're monitoring the results. The displayed hours will still be incorrectly shown during this period, but no data has been lost. We'll keep updating until we confirm that the displayed data reflects the actual worked hours. We estimate the data to be displayed correctly tomorrow before 18:00 CEST.
Oct 14, 16:06 CEST
The hours worked won't be displayed on projects started after Oct 12th 9:52 UTC. The issue has been identified, and a fix is being implemented.
Oct 13, 12:17 CEST