Large documents failed to load

Incident Report for Lilt

Resolved

The fix has been deployed and the incident has been resolved.
Posted Dec 16, 2020 - 20:23 CET

Monitoring

A fix has been implemented and we are monitoring results.
Posted Dec 16, 2020 - 17:20 CET

Update

We are continuing to monitor system status to reproduce this issue, which is intermittent.
Posted Dec 16, 2020 - 17:09 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 16, 2020 - 15:40 CET

Investigating

Documents containing a large amount of words (7000+) fail to load.

Currently affected regions are: EU.

We are investigating the issue.
Posted Dec 16, 2020 - 15:20 CET
This incident affected: Translate (Translate).